Follow-up & automation
Chase every lead, without lifting a finger
Most work is lost in the gap between an enquiry landing and someone getting back to it. We set up automatic follow-ups that reply in seconds, chase unanswered quotes, and keep you in touch with past customers - so leads don't go cold and you don't have to remember.
Why it matters
Leads go cold fast
When someone enquires, they're usually asking a few businesses at once. The one that replies first, and actually follows up, tends to win the job. Leave it a day and they've often booked someone else.
But you're busy doing the actual work, and following up every quote and staying in touch with old customers falls off the list. Automating it means none of that gets forgotten, without you having to sit at a desk chasing.
How it works
The follow-up, done for you
- 01
Every enquiry gets an instant reply
The moment someone fills in your form or messages you, they get a friendly reply straight away, so they know you're on it and don't drift to a competitor.
- 02
Quotes and leads get chased
If someone doesn't get back to you, a gentle nudge goes out automatically a day or two later. It's the follow-up you always mean to do and never have time for.
- 03
Past customers stay in touch
A simple, occasional message keeps you front of mind, so repeat work and referrals come back to you instead of drifting off to someone else.
Mix and match
Part of the bigger picture
It plugs straight into your website, your missed-call text-back and your Google reviews, so every enquiry gets caught, chased and turned into a happy customer who leaves a review. All handled by one local team, on one bill.
See everything we doOne local team
Why set it up with Digimill
We're a small local team, so you're never passed around - the people who set it up are the people you ring. We set it all up behind the scenes and look after it, so you never touch a dashboard. You tell us how you want to sound, and we make it happen.
Common questions
Follow-up and automation, answered
What does this actually do?
It automates the follow-up you know you should do but never have time for: instant replies to enquiries, gentle chasing of quotes, and staying in touch with past customers. Set up once, then it runs quietly in the background.
Do I have to learn some complicated system?
No. There's a system behind it, but you never log into or manage anything - that's our job. You just get the results: fewer leads slipping away and more repeat work coming back.
Won't automatic messages feel impersonal?
Only if they're done badly. We write them to sound like you - short, friendly and genuinely helpful, not spammy. And you can change or pause anything any time.
Do I need a website for this?
No, but it works best connected to one, so enquiries flow straight in. It also pairs naturally with missed-call text-back and your reviews.
What does it cost?
There's no setup fee and no long contract - you pay a simple monthly price we agree up front, based on what you pair it with. We'd rather build the right setup with you than push a fixed package, so tell us how you work and we'll give you a straight number.
Stop letting leads slip away
Tell us how enquiries reach you today, and we'll set up follow-ups that chase every one - automatically, in your voice.